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Little Sleepies

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Help Center & FAQs | Little Sleepies

You can initiate a return or exchange here:

https://littlesleepies.com/apps/returns

Since our inventory fluctuates daily we do not offer direct item to item exchanges. Should you want to exchange an item the best method is to return the item for store credit. Once received back, your store credit will be issued so that you can choose a new item or size on our site.

You can read over our full policy and other FAQs here:

https://littlesleepies.com/pages/shipping-returns

Just let us know if you have any further questions!

How do I make a return or exchange?

Our standard turnaround time out of our warehouse is 1-2 business days. During times of high volume, after large releases or sales such as Holiday or Black Friday, please allow up to 5-7 business days for your order to ship.  When your order ships you will receive an email notification along with a tracking number.
 
In general, free-standard shipping has a shipping and delivery time frame between 7-10 business days.
 
Please note, packages shipped via upgraded shipping are still subject to our normal processing times out of our warehouse.
 
For more information on individual service levels and their time in transit, please see  our FAQ
 
Just let us know if we can help with any further questions!

Do you have a shipping update on my order?

Become a member of the Little Sleepies community for access to discount codes! Here are a few great ways to do so:

Sign up for our newsletter here at the bottom of this page.

You can also sign up for text alerts here

If you have not already, please also join our VIP Facebook group here. Our Little Sleepies VIPs get access to exclusive discount codes, early access to new releases, special giveaways, sneak peeks, and more!

If you have any other questions, just let me know!

Do you offer discounts?

Our Signature prints are restocked regularly throughout the year. To be alerted when a Signature print restocks please join the waitlist for that item. 

Our Limited Edition and Character prints are not guaranteed to restock, but our design team takes customer requests into account when deciding future comeback prints. For Limited Edition items that are still available on our website, it's always possible we’ll receive sold out sizes in for exchange, so we recommend joining the waitlist in case an item returns to stock.

To join a waitlist find the product you’re interested in on our website, scroll down below the "add to cart" button and select "Size Sold Out? Click to sign up for waitlist". If the product you're interested in becomes available, you'll be notified by email.

When are you expecting a restock?

Try our Little Fit finder here to find the perfect fit!

We also have a great sizing help center here

How do I pick the right size?

Thank you for reaching out to us at Little Sleepies! To ensure the fastest response to your inquiry, please make sure to include your order number and any other information relevant to your request such as size, order number, or shipping information! Currently, our standard response time is within 1-3 business days (Monday to Friday) though oftentimes our team will be in touch much sooner :) 

- You'll find the answers to many other frequently asked questions here

- Looking to initiate a return or exchange? You can view our policy and submit a request here

- Need help with sizing? We have a great sizing help center here

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