When will my order ship?Updated 6 months ago

Orders are typically shipped within two to four business days to the address provided. During times of high volume, such as after large releases or sales such as Holiday or Black Friday, please allow up to 5-10 business days for your order to ship.

Packages shipped via free standard shipping may ship DHL eCommerce, UPS Mail Innovations or UPS Surepost from our warehouse in Indiana. We are not responsible for delays caused by any mail carrier, stolen or damaged packages or replacement of lost orders submitted with incorrect delivery information. While most packages will arrive on schedule, please keep in mind both weather and service related delays are always a possibility. 

Please note, packages shipped via upgraded shipping are still subject to our normal processing times. For more information on individual service levels and their time in transit, please see below:

• UPS Overnight - once shipped should arrive within 1 business day (Monday-Friday) 
• UPS 2nd Day Air - once shipped should arrive within 2 business days (Monday- Friday) 
• UPS Ground - once shipped should arrive within 5 business days (Monday-Friday)